BetXchange

BetXchange at a glance 

Introducing BetXchange

Since its inception in 2003, BetXchange continues to be one of Mzansi’s leading bookmakers. Offering both an online betting site and physical retailers, they have demonstrated their commitment to catering to the South African punter, regardless of their preferred mode of wagering. 

They offer a comprehensive sportsbook comprising sporting codes from South Africa’s favourite pastimes to niche events such as snooker and badminton. Their website is vibrant with an ease of navigation, no matter if you are a newbie or a veteran online punter. This BetXchange review will cover all topics, from joining the bookie to making a deposit and the types of events you can place your bets on.

How to register with BetXchange

BetXchange is one of the few bookmakers that still offer physical locations to place bets or redeem your winnings. However, if you enjoy placing bets from the comfort of your own home, BetXchange also offers an outstanding online betting site that is easy to register for and use.

Registering with BetXchange is a straightforward process. Here’s how you can set up your account:

• Log onto the website by clicking the link: https://betxchange.com/ 
• On the homepage, click the ‘Join’ button located at the top right corner
• Fill in your personal details, including your full name, date of birth, ID number and password
• Read and accept the terms and conditions by clicking the checkbox
• Finally, click the ‘Create an Account’ button to complete your registration 

How to login with BetXchange

Once your BetXchange account has been created, you will be able to log in to access your betting account. The phone number and password you created during account registration are used for logging in. We understand how busy it can get. If you have forgotten your password, simply click on the relevant banner to be redirected to either recover your password or create a new one. 

How to FICA with BetXchange

Before you start your betting journey with BetXchange, you will need to complete your (Financial Intelligence Centre Act) FICA application. FICA is a legislative framework implemented by the South African government to combat crimes related to money laundering, as well as online and land-based financial crimes. FICA is regulated by the Western Cape Gambling and Racing Board, and is a requirement for both individuals and operators.

The best way to handle FICA verification is to submit these documents before making your first deposit. That way, there are no delays when you need to withdraw your winnings. 

So, after you create your BetXchange account, follow these steps to FICA:

1. Submit a clear, certified copy of their proof of identity (such as a valid ID or passport) and their proof of residence (such as a utility bill or bank statement) that is not older than three months.
2. Please submit these documents to [email protected] or via fax to 086 415 5634
3. If you continue to experience difficulties, please don’t hesitate to contact a live agent for guidance on uploading the relevant documents. 

BetXchange Bonuses and Promotions

Welcome Bonus

BetXchange offers a welcome bonus when you register a new BetXchange account and deposit a minimum of R100. Players who sign up to BetXchange will receive 50 bonus spins on a selected Evolution game, which is changed monthly, determined by BetXchange. The bonus spins are issued 24 hours after sign-up and will expire seven days after the date of sign-up.

Sports and Casino Promotions 

Reload Bonus

BetXchange offers players a lifeline with a reload bonus of up to R20 000 if they lose their first deposit. The bonus applies only to new BetXchange players who have not been customers of BetXchange in the past. This bonus must be requested by emailing BetXchange at [email protected]. In order to fulfil the requirements for this promotion, follow these steps:

• Open an account with BetXchange and make a minimum deposit of at least R10. 
• Place a bet using the entire deposit as the stake.
• If the bet loses, you will be eligible to be awarded a bonus equivalent to 100% of the deposit made by you upon opening your account.
• The maximum bonus that can be claimed is capped at R20 000.

Please note that this bonus is only applicable to your first deposit into your newly opened account. Furthermore, you will only receive one reload bonus (sports reload bonus or casino reload bonus) that can be used on either sports or casino games. In order to withdraw any winnings from the reload bonus, the following needs to be done:

• Sports Reload Bonus: You will need to wager the reload bonus 1x on any sport fixed odds contingencies. Please note that the stakes will not be returned on the bets.
• Casino Reload Bonus: You will need to wager the reload bonus 55x on any casino-related bets.

Multi-Bet Bonus

The weekend footy acca is one of the favourite pastimes for Mzansi punters. BetXchange provides bettors with an exciting opportunity to increase their winnings with the multi-bet bonus. You receive a 1% bonus for a minimum of 2 legs, with the bonus increasing with each leg that you add to your bet, going all the way up to a massive 300% for 40 legs. Each leg needs to have a minimum odds of 1.2 (2/10) to qualify for the multi-leg bonus. Please note that bets on lotto, horse racing and golf outrights are not valid for this bonus.

BetXchange Operations in SA

BetXchange is one of South Africa’s oldest bookmakers and has, for over two decades, been serving Mzansi punters with a comprehensive sportsbook and a vast array of casino games. They have attracted a vast number of players to their site, thanks to their numerous promotional offers and a superbly designed interface. The BetXchange site is easy to use, and its sports codes and casino games are straightforward to find and place bets on.

Betting Options

Sports Betting 

BetXchange offers an impressive sportsbook with over 30+ sporting codes on offer, including some of Mzansi’s favourites such as Soccer, Tennis, Rugby, and Cricket. Their coverage of soccer is exceptional, with more than 100 national leagues and cup competitions available for betting. The most in-depth betting markets are reserved for the major leagues, such as the EPL, La Liga, Serie A, Bundesliga, and the local PSL, offering over 100 betting markets for a single match in these leagues. 

BetXchange also offers extensive coverage of tennis, including ATP and WTA tournaments from around the world. They have a good coverage of rugby, which is particularly impressive, given the sport’s large following in South Africa. They cover rugby events from around the world, including the European leagues. BetXchange caters to cricket fans, providing betting markets for T20 leagues.

If you want BetXchange predictions and booking codes with detailed research on all betting markets, then TopBets is the best option. At TopBets, we pride ourselves on offering reliable betting predictions. Our free Telegram channel and Whatsapp channel are designed to provide you with the best tips and insights to help you make informed betting decisions.

Live Betting 

If you enjoy live-in-play betting on your favourite sports, you will be pleased to hear that BetXchange offers an expansive in-play market that rivals their pre-match market. Their in-play markets offer more than 100 betting markets, allowing you to place bets on several markets, including totals, match winners, handicaps and correct scores. BetXchange does not offer live streaming on its website; however, it does provide an animated graphic depicting the current status of the match, allowing players to track the progress of their bets and the game.

Horse Racing

Horse racing continues to be one of Mzansi’s favourite sporting events, with South Africa hosting an event daily. BetXchange has taken notice of this and seized the opportunity by offering a horse racing market that few bookmakers in Mzansi currently offer. BetXchange offers daily horse racing events from around the globe, including events from the UK and the USA. Players can place win or place bets using either fixed, SP, or tote odds. If you’re looking for horse racing even with competitive odds from around the globe, BetXchange is the bookmaker for you. 

Casino Games 

South Africans enjoy the immersive thrill of online casino games, and BetXchange offers a wide range of popular games, including slot games, poker, roulette, and blackjack. The online casino offers hundreds of exciting casino games, provided by top software developers such as Pragmatic Play, Evolution Games, Aardvark and Betgames. We tried most games, and all of them loaded quickly without any buffering or lag between spins. To enjoy a comprehensive gaming experience, try a bit of all genres. Popular games include Gates of Olympus, Sweet Bonanza, Sugar Rush, and Finn and the Candy Spin. If you’re looking for incredible online Casino Games, BetXchange is the site for you. 

Aviator

Aviator is one of the most played games in South Africa, and everyone enjoys the thrill of the virtual plane soaring to unprecedented multipliers. You can find the Aviator game at BetXchange on the home page. We enjoyed the Aviator gameplay, and the game functions similarly to when playing at other online casinos in South Africa. The game is simple to understand. The plane soars through the screen, gaining multipliers as it flies, and players need to cash out before the plane flies off the screen. 

However, the game is challenging to play, as the plane can fly away at any time, abruptly ending the round. One way to minimise losses is to use both betting boxes, one for your small multipliers and the other for the bigger multipliers. Utilise the auto bet features, such as auto cash out and auto play, as these tools enhance the gameplay experience. Like most casino games, ensure that you only stake what you are fine with losing.

BetXchange Deposits and Withdrawals

BetXchange Deposit Options

BetXchange offers all the standard banking methods for deposits you would expect from a South African bookie. These include: OZOW, Visa/Mastercard, EFT, 1 voucher, and bank transfers. Most deposit methods are instant, while some bank transfers could take up to 24 hours to reflect, depending on the bank that you use. Here is a step-by-step method to deposit funds into your BetXchange account:

• Click on the ‘Deposit’ button 
• Click the type of method you would like to use to deposit your funds
• Enter the amount you wish to deposit in order to add a new card or to deposit via Instant EFT.
• Cash deposits can be made directly at the bank, using your account number as the reference.
• OTT vouchers can also be used to deposit funds into the account.

BetXchange Withdrawal Options

Withdrawals can only take place after you have completed your FICA verification. There are no withdrawal fees, and you can expect to receive your winnings within 72 hours.

• Select the “My Account” button at the top right corner of the betting site 
• Click on “Withdraw”
• Enter the amount you’d like to withdraw, and provide other necessary details. 
• Submit your withdrawal request and await your approval 

Please note that withdrawals are only processed on weekdays and the withdrawal times are from 8:00 a.m. – 6:00 p.m. Additionally, withdrawals placed after 10:00 a.m. will only be processed the following business day.

Customer Support at BetXchange

BetXchange’s customer support service is available 24/7 via email and telephonic communication, providing convenience for players. However, their live chat is only available from 8:00 a.m. to 6:00 p.m., daily. You can reach out to them for any questions you have, like changing your banking details or claiming promotions.

You can contact BetXchanges’s customer service through:

• Email: [email protected] 
• Telephone: 011 712 4716
• Live Chat
• Social media: Facebook / Instagram / TikTok / LinkedIn / X 

Below is a snippet of our experience using the BetXchange live chat:

BetXchange Mobile App

BetXchange offers an Android app, which can be downloaded by clicking the Android banner at the bottom of the home page. Currently, as expressed by the customer care agent, BetXchange does not offer an app that is compatible with iOS devices. However, Apple users and Android users who prefer not to use betting apps can access the mobile site by using their mobile web browser and entering the BetXchange URL. The BetXchange mobile platforms work well and are mirrored to the desktop site. 

BetXchange Security and Fairness

BetXchange is licensed and regulated by the Western Cape Gambling and Racing Board to operate within South Africa. The site uses advanced security measures, including SSL encryption technology, Random Number Generators for all casino games, an encrypted banking platform for all transactions and password-secured betting accounts for players. 

BetXchange – Why do we like the brand?

BetXchange is one of Mzansi’s oldest and most recognised betting brands. They cover all bases of what the South African bettor would expect from a bookie. Their site is superbly designed, and they offer a comprehensive sportsbook with a wide array of casino games and worldwide lotteries.

BetXchange – What we disliked about the brand?

The main drawback of BetXchange is its withdrawal process. Despite already taking an excruciatingly long 72 hours to be processed, if you forget to request a withdrawal before 10:00 a.m., it will only be processed on the next business day. Furthermore, withdrawals can only be placed between 8:00 a.m. – 6:00 p.m. compared to most SA bookies that offer 24/7 withdrawals.

Comparison of BetXchange with Hollywoodbets and Betway

Summary of BetXchange

BetXchange is one of South Africa’s longest-standing bookmakers and offers a wide array of casino games, worldwide lotteries and a comprehensive sportsbook. They provide punters with an immersive betting experience with a superbly designed betting site. Despite all of their pros, they will need to work on their withdrawal process before they can become one of Mzansi’s favourite bookies.

BetXchange Q&A

Q: Is BetXchange a legal betting site? 

A: Yes, BetXchange is regulated and licensed and regulated by the Western Cape Gambling and Racing Board in South Africa, making it a legal betting site.

Q: Does BetXchange offer a deposit bonus?  

A: Yes, BetXchange offers a 100% deposit match reload bonus if your initial deposit is depleted. The match is 100% of your initial deposit and can only be used on either sports or slots.

Q: How long does BetXchange take to payout?  

A: Withdrawals from BetXChange can take up to 72 hours (3 days) to be processed before the funds can be transferred into your account.

Q: How do I claim the BexXchange deposit bonus?  

A: You can claim the deposit reload bonus by emailing BetXchange at [email protected]. Please note that you will need to deposit funds into your account and place a losing bet using all of the deposited funds before claiming the deposit bonus.