

If you’re new to Betway or just need a little help finding your way around, this login and registration guide has everything you need to get started. We’ll assist you through the simple steps to register an account so you can join quickly and start exploring all that Betway has to offer. If you already have an account, you’ll find clear instructions on how to log in smoothly, whether you’re using your computer, tablet or mobile phone.
Sometimes things don’t go as planned, so we’ve also included solutions to the most common login to Betway account and registration issues players face along with quick fixes to get you back on track. It’s always better to avoid problems before they happen therefore you’ll also pick up practical tips that make your overall Betway experience easier, faster and more enjoyable.
How to Login to Your Betway South Africa Account
Betway has made accessing your account super easy as players can use any of the following platforms to log into their account.
- ✅ Desktop
- ✅ Mobile Browser
- ✅ Betway App
Follow these easy steps to discover how to login to Betway
- Visit the Betway site: Visit the Betway site from your mobile or desktop

- Locate the Login Section: Click on the White and Green Login button on the home page.
- Enter your login credentials: Enter your username and password that you created when completing your registration.

- Log in to account: Then, click on the “Login” icon to enter your account and complete your Betway login South Africa
Forgot Your Betway Password or Username? Here’s What to Do
If you forget your Betway password or username it can be frustrating but the good news is that it’s quick and easy to recover your account. If you’ve forgotten your password, simply go to the Betway login page and click on the Forgot Password option. You’ll be asked to enter your registered mobile number or email address and Betway will send you a link or code to reset your password securely. Just follow the instructions, create a new password and you’ll be back in your account in no time.
If you’re experiencing login issues such as invalid credentials, double-check that you’re entering your details correctly and that your Caps Lock is off. System errors can also occasionally occur in which case refreshing the page or trying again after a short while may help.
Should you still be unable to log in, Betway’s customer support team is always ready to assist. You can reach them via live chat, email, or telephone depending on what’s most convenient for you. Follow this link for assistance 24/7 from the Betway customer support. https://new.betway.co.za/contact-us
How to Register a New Betway Account in South Africa
Betway has simplified the registration process so that it takes just a few minutes to complete. Players need to be 18 years or older to register. Only new players with an ID or passport holders who are residents of South Africa will be allowed to register. Since the Betway sign up process is very similar on any of the following platforms, players can use our step by step registration guide
- ✅ Desktop registration
- ✅ Mobile registration
- ✅ Registration via Betway App
Follow these easy steps to complete your Betway registration
Click on the Sign up button on the home screen

Enter in your full name, mobile number and email, then click on the Next Button

You will then be directed to the final stage of the Betway register. Here you need to enter your personal details and choose which bonus offer you want( either the R1000 sports bonus or the R2000 casino bonus)

Tick the box that confirms you are over 18 and you accept the Terms and Conditions. Click on the Green Register button to create Betway account.
Players can also choose not to claim either the sports or the casino bonus. Betway understands that gambling can become a problem for some punters therefore they have the following tools to assist problem gamblers
- Self-exclusion programs on gambling sites
- Deposit,betting and loss limits
- Budgeting apps to track spending.
Account Verification: What You Need to Know
FICA verification is compulsory of all online betting sites in South Africa as per government regulations. Players will need to submit a copy of their ID or passport and a proof of residence not older than three months. These documents will be verified with the entire process taking between 2-12 hours. It is crucial that new plates complete their FICA verification as no withdrawals will be permitted without them successfully completing this process.
It is generally a hassle free process but in the event of you experiencing a problem these could possible be the issues
Possible Problem
- Incorrect or outdated passport submitted
- Proof of address not accepted (e.g.older than 3 months)
- Blurry or unreadable document upload
- Using non-accepted documents (e.g.Mobile bill)
Solution
- Upload a valid, current copy of your passport. Ensure details match your account information.
- Submit a recent utility bill, bank statement or official document dated within the last 3 months.
- Retake clear photos or scans in good lighting, making sure all details are visible.
- Use only FICA accepted documents such as utility bills, lease agreements or bank statements.
Betway Welcome Bonus for New Players

While completing your Betway registration, you will be given a choice of claiming a R1 000 sports bonus or a R2 000 casino bonus. After you register, claiming the welcome bonus is quick and simple when you follow these steps
- Log in and make your first deposit using any of the available payment options.
- Once the deposit is made, simply contact Betway and inform them of your deposit.
- The bonus will now be added to your account.
- To unlock the full value, you’ll need to meet the wagering requirements by betting a set number of times before withdrawal.
These are some of the wagering requirements of the bonus
- All you need to remember is that you will have to bet three times (3x) the deposit amount with odds of at least 3.00. Once that is complete, your bonus will be credited to your account.
- Betway allocates 30 days for users to clear the rollover requirements after making your first deposit.
Is It Safe to Login and Play at Betway South Africa?
Yes, it is safe to log in and play at Betway South Africa because the platform is fully licensed and regulated by the Western Cape Gambling and Racing Board. This means the site operates legally and follows strict rules to make sure players are protected and treated fairly. Here are some of the safety features on the site
- Betway also uses SSL encryption technology to keep your personal information, login details and payment transactions secure.
- Betway also has strong data protection policies in place, so you can be confident that your details will not be shared without permission.
As long as you use responsible gambling practices, Betway provides a safe and reliable betting site for local punters after they open Betway account.
Troubleshooting Login Problems
The Betway login process is generally hassle free and takes just a minute to complete. In the unlikely event of you experiencing a problem, these could possibly be the issues. We also have a solution for each problem.
Common problems | Possible Solutions |
System outage | Try logging in at a later stage |
Account temporarily locked | Contact the Betway support team |
Two-factor authentication problems | Double check your login credentials |
Unable to connect to the Betway site | Check your internet connection |
If your problems persist, you can contact the Betway support team on any of the following channels
- Live chat (24/7)
- Email: [email protected]
- Tel: 0861 787 250
Final Tips: Smooth Login and Fast Registration at Betway
We have formulated a set of tips that will ensure your login and registration will be quick and efficient
- Use the same phone number/email consistently- When signing up and logging in, always use the same mobile number and email address. This ensures your account details remain consistent which helps avoid verification problems or duplicate account issues later on.
- Bookmark login page or install the app- Save time by bookmarking the Betway login page on your browser or installing the official Betway app on your phone. This makes access quicker, reduces login error and ensures you’re near far from the betting action.
Enable notifications for promos or security- Turn on notifications on the app or via email to stay updated about the latest promotions, bonuses and important security alerts. Now you will never miss out on rewards and can quickly act if there’s unusual account activity.
*Read our full Betway review for more detailed information and Betway offers
FAQ
Yes, you may register without a South African ID but you will need a valid passport and be a resident in the country.
No, you will have to be a resident in South Africa.
Check to see if your login credentials are correct. If the problem persists, contact the Betway customer support which is available 24/7.
Yes, Betway is 100% legal and is licensed by the Western Cape Gambling and Racing Board

Writer / Betting tipster
I am what you call a sporting all-rounder with my favourite sports being rugby, football and cricket. I have been actively writing rugby and football articles for the last decade. These include previews, reviews and interesting topical pieces. I am a huge fan of Liverpool and a passionate supporter of the Springboks. My interests in recent years have also included iGaming as this is one of the fastest growing betting markets. Follow me for the best rugby odds in South Africa as I continue to find you the best bookie to place your bets.